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Wednesday, September 14 • 2:15pm - 3:00pm
Non-Revenue Water in Effective Utility Management

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In 2007, six associations representing the U.S. water and wastewater industry signed a historic agreement pledging to support Effective Utility Management, identifying Ten Attributes that embody this spectrum of excellence. The American Water Works Association was one of these key signatories. Within the Ten Attributes, there are multiple touchpoints where Non-Revenue Water (NRW) can have a significant impact. * From water resource adequacy, to financial viability, to operational optimization - to name a few – how utilities manage NRW truly affects the organization on multiple levels. Achieving the highest levels of Effective Utility Management cannot be done without a comprehensive NRW strategy and implementation. NRW reaches into all departments of a water utility – finance, distribution, metering, production, engineering, management, customer relations. How we manage NRW goes hand in hand with how we manage the utility assets – of which the pipe network and the customer metering system are 2 of the biggest in most utilities. * This presentation will explore this intertwining relationship between NRW and EUM, and how utilities are leveraging it for success.

Speakers

Wednesday September 14, 2016 2:15pm - 3:00pm MDT
Entrada B

Attendees (5)