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Friday, September 16 • 9:45am - 10:30am
Helping Your Customers Manage Their Water Use

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Sandy Public Utilities implemented an Increasing Block Tier Rate Structure and a Conservation based Water Customer Portal, Aquahawk in February 2016. The Customer Portal works with our Sensus AMI Meter System. A combination of all three of these tools helps to increase conservation and help our residents track their own water usage and take ownership of how much water they use. It also helps them watch for leaks as they can see their water usage on an hourly basis and set alert thresholds. Our staff uses the analytics in conjunction with our Sensus AMI Metering Software to identify possible leak or meter issues. With these three tools working together, Sandy City can notify their customers of possible issues with their water usage or push conservation messages through group messaging.


Friday September 16, 2016 9:45am - 10:30am MDT
Entrada B